This Acceptable Use Policy (“AUP”) forms part of the Legal Terms governing the use of Infrawatch Limited’s websites, services, data products, and related materials (“Services”). It should be read alongside our Terms of Service, Privacy Policy, and any applicable agreements or data licenses.

By accessing or using our Services, you (“User”) agree to comply with this Policy and all applicable laws and regulations. If you do not agree with this Policy, you must immediately stop using our Services.

1. Purpose

This Policy defines acceptable and prohibited uses of Infrawatch Limited’s Services to ensure the lawful, ethical, and responsible use of our data and infrastructure. The Services are intended for legitimate research, analysis, cybersecurity, and informational purposes only.

2. General Obligations

You agree to:

Use the Services only for lawful and ethical purposes.

Comply with all applicable local, national, and international laws, including data protection, export control, and cybersecurity laws.

Respect the integrity and availability of our Services and networks.

Protect any credentials or API keys provided and prevent unauthorised access to your account.

3. Prohibited Uses

Users must not use the Services to:

a. Illegal or Unlawful Activity

Violate any applicable law or regulation (including UK, EU, or international laws).

Engage in activities such as hacking, fraud, identity theft, harassment, or distribution of malware.

Facilitate or promote terrorism, violence, or hate speech.

b. Misuse of Data or Content

Use Infrawatch data or intelligence to harass, stalk, monitor, or unlawfully profile individuals or organisations.

Conduct or enable unauthorised surveillance, cyberattacks, spam campaigns, or phishing operations.

Combine, modify, or redistribute proprietary data in a way that misrepresents its source or breaches licence terms.

Resell, sublicense, or share access to the Services without written permission.

c. Technical Abuse

Attempt to interfere with, disable, or disrupt the integrity or performance of our Services, systems, or networks.

Introduce viruses, worms, trojans, or other malicious software.

Use automated systems (e.g., bots, scrapers, crawlers) to extract or collect data from the Services without prior authorisation.

Attempt to reverse engineer, decompile, or derive the underlying source code, datasets, or algorithms.

d. Fraudulent or Deceptive Conduct

Submit false, misleading, or inaccurate information.

Impersonate any person or organisation, or falsely imply affiliation with Infrawatch Limited.

Use the Services to generate, distribute, or promote fraudulent content, deceptive advertising, or scams.

e. Interference or Abuse

Harass, threaten, or abuse other users or staff.

Attempt to bypass or manipulate usage limits, payment obligations, or account restrictions.

Engage in excessive or disruptive API calls, automated queries, or resource consumption that degrades service for others.

4. Data Usage Restrictions

Infrawatch intelligence data is proprietary and licensed for legitimate analytical, research, or cybersecurity use.
Users may not use, share, or modify this data to:

Violate privacy rights or data protection laws.

Target individuals or organisations for harm or unlawful monitoring.

Build competing products or services without written consent.

5. Security Obligations

Users must:

Maintain appropriate security measures for systems accessing the Services.

Keep software up to date and free from known vulnerabilities.

Promptly report any suspected breaches, misuse, or unauthorised access to: [email protected]

6. Reporting Violations

If you believe that any user has violated this Policy, please contact us at [email protected] with details of the suspected misuse. We will review and, where appropriate, take action in accordance with this Policy and applicable law.

7. Consequences of Breach

Infrawatch Limited reserves the right to:

Suspend or terminate access to the Services without notice if this Policy is breached.

Investigate and cooperate with law enforcement or regulatory authorities where necessary.

Pursue civil or criminal remedies as permitted by law.

8. Disclaimer

Infrawatch Limited does not actively monitor user activity but reserves the right to investigate suspected misuse. We are not responsible for user-generated activity or misuse of our Services. Users remain solely responsible for their actions and compliance with this Policy.

9. Amendments

We may update this Acceptable Use Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on our website, and continued use of the Services constitutes acceptance of any updates.

10. Contact Information

Infrawatch Limited
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Company Number: 16347462
Email: [email protected]